How to Record Customer Payment in Quick Books?

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 How to Record Customer Payment in Quick Books-QB 12.0?

Follow the navigation to open the customer Payment form.

Go To > Home Page/Customer Tab > Customer Payment

When you will click on Receive Payment you get this screen:


  1. Select the relevant customer from dropdown. All the outstanding/partially paid  invoices related to that customer will appear in table.
  2. Enter Amount paid by customer. You can mark payment against specific invoices on desire of customer due to early settlement discount, for this tick the specific invoices in first column. System follows FIFO basis invoice settlement if amount paid on account.(Invoices not specifically marked).
  3. Select the method of payment like Cash, Card, Bank Transfer etc. in which customer made the payment.
  4. Enter date and reference/Cheque number based on payment mode used. In Memo you can add any note/description related to the payment.
  5. From dropdown select any bank if you are going to deposit that amount in Bank, or select Cash in hand incase amount is being paid in cash.
  6. An "Undeposited Fund Account" displayed as default to manage Post Dated Cheque received from Customers. This will be explained in detail later in another tutorial.
  7.  If you give discount to customer, click on Discount Button, another screen/popup will appear, enter Discount amount and Discount Account “DISCOUNT ALLOWED” and respective Class.
  8. Click Save & Close or Save& New to record payment.


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